How to Login and Verify Account on XM
Successfully logging in and verifying your XM account are essential steps in ensuring a smooth and secure trading experience. Account verification is a regulatory requirement that enhances security and enables you to access all features of the XM platform, including deposits, withdrawals, and trading.
In this guide, we’ll walk you through the process of logging into your XM account and completing the verification process, ensuring your account is fully functional and compliant.
How do you Log In to your XM Account
How to Log in to XM
- Go to the XM Website
- Click on the “MEMBER LOGIN” button
- Enter your MT4/MT5 ID (Real Account) and password.
- Click on the “Login” green button.
- If you forgot your password click on “Forgot your password?”.
On the site’s main page, enter the MT4/MT5 ID (Real Account) and password.
MT4/MT5 ID which you received from the Email, you can search your email inbox for the welcome email sent when you opened your account. The email title is "Welcome to XM".
Then, go to your account.
How to change your XM Password
If you forgot your password by logging in to the XM website, you need to click the «Forgot your password?»:
Then, the system will open a window where you will be requested to restore your password. You need to provide the system with the appropriate information below and then click the "Submit" button.
A notification will open that an email has been sent to this e-mail address to reset the password.
Further, in the letter in your e-mail, you will be offered to change your password. Click on the red link, and get to the XM website. In the window of which, create a new password for subsequent authorization.
The New Password has been reset successfully.
Go back to the Login Screen to enter a new password. Login Successfully.
How to Verify Account on XM
XM is legally required to hold on record (to file) the necessary documentation in support of your application. Trading access and/or withdrawals will not be permitted until your documents have been received and verified.
To validate your account, please provide us with the necessary Proof of ID and Proof of Residence documents.
Verify Account on XM [Web]
1/ Login to XM Account
Go to XM Group’s website, Click on “Member Login” at the top of the screen.
Enter your Account ID and Password.
2/ Click the “VALIDATE YOUR ACCOUNT HERE" yellow button
At the main page, click the “VALIDATE YOUR ACCOUNT HERE" yellow button
Please upload the document(s) requested below:
- Please upload both sides of a clearly visible color copy of your valid identity card.
- Please ensure the uploaded image shows all four corners of the document
- The accepted file formats are GIF, JPG, PNG, PDF
- The maximum upload file size is 5MB.
- The app requires access to your camera and supports only the latest versions of mobile and web browsers.
3/ Upload 2 components of identification documents
Identification documents consist of 2 components.
- A color copy of a valid passport or other official identification document issued by authorities (e.g. driver’s license, identity card, etc). The identification document must contain the client’s full name, an issue or expiry date, the client’s place and date of birth or tax identification number, and the client’s signature.
- A recent utility bill (e.g. electricity, gas, water, phone, oil, Internet and/or cable TV connection, bank account statement) dated within the last 6 months and confirming your registered address.
If you do not have a scanner, you can take a picture of the documents by camera on a mobile. It is OK to save it on your PC and upload it.
Please select the file you have saved on your computer by clicking “Browse".
After you have selected the documents, click “Upload your Documents" to finalize the submission.
Usually, your account will be validated within 1-2 working days (except Saturday, Sunday, and public holidays). If fast after a few hours. If you would like to trade with your account immediately after its activation, contact us in English to receive an early response.
Verify Account on XM [App]
1/ Login to XM Account
Go to XM Group’s official website., Click on “Member Login” at the top of the screen.
Enter your Account ID and Password.
2/ Click the “VALIDATE YOUR ACCOUNT HERE" yellow button
At the main page, click the “VALIDATE YOUR ACCOUNT HERE" yellow button
Please upload the document(s) requested below:
- Please upload both sides of a clearly visible color copy of your valid identity card.
- Please ensure the uploaded image shows all four corners of the document
- The accepted file formats are GIF, JPG, PNG, PDF
- The maximum upload file size is 5MB.
- The app requires access to your camera and supports only the latest versions of mobile and web browsers.
3/ Upload 2 components of identification documents
Identification documents consist of 2 components.
- A color copy of a valid passport or other official identification document issued by authorities (e.g. driver’s license, identity card, etc). The identification document must contain the client’s full name, an issue or expiry date, the client’s place and date of birth or tax identification number, and the client’s signature.
- A recent utility bill (e.g. electricity, gas, water, phone, oil, Internet and/or cable TV connection, bank account statement) dated within the last 6 months and confirming your registered address.
If you do not have a scanner, you can take a picture of the documents by camera on a mobile. It is OK to save it on your PC and upload it.
Please select the file you have saved on your computer by clicking “Browse".
After you have selected the documents, click “Upload your Documents" to finalize the submission.
Usually, your account will be validated within 1-2 working days (except Saturday, Sunday, and public holidays). If fast after a few hours. If you would like to trade with your account immediately after its activation, contact us in English to receive an early response.
XM Verification FAQ
Why do I need to submit my documents for account validation?
As a regulated company, we operate by several compliance-related issues and procedures imposed by our main regulatory authority, IFSC. These procedures involve the collection of adequate documentation from our clients with regards to KYC (Know Your Client), including the collection of a valid ID card and a recent (within 6 months) utility bill or bank account statement that confirms the address the client has registered with.
Do I need to upload my documents again if I open a new trading account and my first account has already been validated?
No, your new account will be validated automatically, as long as you will use the same personal contact details as for your previous account.
Can I update my personal information?
If you wish to update your email address, please send an email to [email protected] from your registered email address.If you wish to update your residential address, please send an email to [email protected] from your registered email address and upload the POR (not older than 6 months) confirming that address in the Members Area.
Conclusion: Secure and Simplify Your XM Experience
Logging into your XM account and completing the verification process are straightforward yet crucial steps for accessing the platform’s full range of features. By following this guide, you can ensure a secure and efficient start to your trading journey. With XM’s user-friendly interface and responsive customer support, managing your account has never been easier.
Start your journey with XM today—log in, verify your account, and unlock the potential of global trading opportunities!
