How to Sign in and Withdraw from XM
How to Sign in XM Account
How to Sign in to XM
- Go to XM Website
- Click on “MEMBER LOGIN” button
- Enter your MT4/MT5 ID (Real Account) and password.
- Click on “Login” green button.
- If you forgot password click on “Forgot your password?”.
On the main page of the site and enter the MT4/MT5 ID (Real Account) and password.
MT4/MT5 ID which you received from the Email, you can search your email inbox for the welcome email sent when you opened your account. The email title is "Welcome to XM".
Then, go to your account
I forgot my password from XM account
If you forgot your password by logging in to the XM website, you need to click the «Forgot your password?»:
Then, the system will open a window where you will be requested to restore your password. You need to provide the system with the appropriate Information below and then click "Submit" button
A notification will open that an email has been sent to this e-mail address to reset the password.
Further in the letter on your e-mail, you will be offered to change your password. Click on the the red link, and get to the XM website. In the window of which, create a new password for subsequent authorization.
New Password has been Reset successfully
Go back to Login Screen to enter a new password. Login Successfully.
How to Withdraw Funds from XM
Withdrawal from XM Broker is very simple, , complete within 1 minute!
We offer a wide range of payment options for deposits/withdrawals: by multiple credit cards, multiple electronic payment methods, bank wire transfer, local bank transfer, and other payment methods.
How to Withdraw
1/ Click “Withdrawal” button on My account page
After logging in to My XM Group account, click “Withdrawal” on menu.
2/ Select Withdrawal options
Please note the following:
- We strongly suggest that you submit withdrawal requests after closing your positions.
- Please note that XM does accept withdrawal requests for trading accounts with open positions; however, to ensure the safety of our clients’ trades the following restrictions apply:
a) Requests which would cause the margin level to drop below 150% will not be accepted from Monday 01:00 to Friday 23:50 GMT+2 (DST applies).
b) Requests which could cause the margin level to drop below 400% will not be accepted during weekends, from Friday 23:50 to Monday 01:00 GMT+2 (DST applies).
- Please note that any withdrawal of funds from your trading account will result in the proportional removal of your trading bonus.
Credit/Debit cards can be withdrawn up to the deposit amount.
After withdrawing up to the amount deposited, you can choose to withdraw the remaining amount using whichever method you like.
For example: You deposited 1000 USD into your credit card, and you make a profit of 1000 USD after trading. If you want to withdraw money, you have to withdraw 1000 USD or the amount deposited using credit card, the remaining 1000 USD you can withdraw by other methods.
| Deposit methods | Possible withdrawal methods |
|---|---|
| Credit/ Debit Card | Withdrawals will be processed up to the amount deposited by credit/ debit card. The remaining amount can be withdrawn via other methods |
| NETELLER/ Skrill/ WebMoney | Choose your withdrawal method other than credit or debit card. |
| Bank Transfer | Choose your withdrawal method other than credit or debit card. |
3/ Enter the amount you wish to withdraw and submit the request
For example: you chosen "Bank Transfer", then select the Bank Name, enter Bank Account Number and the amount you wish to withdraw.
Click “Yes” to agree to the preferred withdrawal procedure, then click “Request”.
Thus, the withdrawal request has been submitted.
The withdrawal amount will be automatically deducted from your trading account. Withdrawal requests from XM Group will be processed within 24 hours (except Saturday, Sunday, and public holidays)
| Withdrawal methods | Withdrawal fees | Minimum withdrawal amount | Processing time |
|---|---|---|---|
| Credit/ Debit Card | Free | 5 USD ~ | 2-5 working days |
| NETELLER/ Skrill/ WebMoney | Free | 5 USD ~ | 24 working hours |
| Bank Transfer | XM covers all transfer fees | 200 USD ~ | 2-5 working days |
Disclaimers
XMP (bonus) that has been redeemed will be removed entirely even if you only withdraw 1 USD
At XM, a client can open up to 8 accounts.
Therefore, it is possible to prevent the removal of the entire XMP (bonus) by opening another account, transferring the investment amount to this account and using it to withdraw money.
What payment options do I have to withdraw money?
We offer a wide range of payment options for deposits/withdrawals: by multiple credit cards, multiple electronic payment methods, bank wire transfer, local bank transfer, and other payment methods.As soon as you open a trading account, you can log in to our Members Area, select a payment method of your preference on the Deposits/Withdrawal pages, and follow the instructions given.
Frequently Asked Questions
What is the minimum and maximum amount that I can withdraw?
The minimum withdrawal amount is 5 USD (or equivalent denomination) for multiple payment methods supported in all countries. However, the amount varies according to the payment method you choose and your trading account validation status. You can read more details about the deposit and withdrawal process in the Members Area.
What is the withdrawal priority procedure?
In order to protect all parties against fraud and minimise the possibility of money laundering and/or terrorist financing, XM will only process withdrawal/refunds back to the source of the original deposit according to the Withdrawal Priority Procedure below:
- Credit/debit card withdrawals. Withdrawal requests submitted, regardless of the withdrawal method chosen, will be processed via this channel up to the total amount deposited by this method.
- E-wallet withdrawals. E-wallet refunds/withdrawals will be processed once all Credit/Debit card deposits have been completely refunded.
- Other Methods. All other methods such as bank wire withdrawals shall be used once deposits made with the above two methods have been completely exhausted.
All withdrawal requests will be completed within 24 working hours; however all withdrawal requests submitted will be instantly reflected in the clients’ trading account as pending withdrawals. In case a client selects an incorrect withdrawal method, the clients’ request will be processed according to the Withdrawal Priority Procedure described above.
All client withdrawal requests shall be processed in the currency in which the deposit was originally made. Should the deposit currency differ from the transfer currency, the transfer amount will be converted by XM into the transfer currency at the prevailing exchange rate.
Are there any withdrawal fees?
We do not charge any fees for our deposit/withdrawal options. For instance, if you deposit USD 100 by Skrill and then withdraw USD 100, you will see the full amount of USD 100 in your Skrill account as we cover all transaction fees both ways for you.This also applies to all credit/debit card deposits. For deposits/withdrawals via international bank wire transfer, XM covers all transfer fees imposed by our banks, with the exception of deposits amounting to less than 200 USD (or equivalent denomination).
